SHIPPING & RETURNS
SHIPPING POLICY
After purchase, your item will be shipped within one business day. If there is an unforeseen reason why this term cannot be met, you will be notified via email. Each parcel is shipped in a secured parcel, and will be insured and traceable via a tracking link; this will be send to you via a separate email.
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All items will be shipped vis USPS. Standard shipping is free for all purchases over $50. Standard rates apply for expedited shipping based on your location and weight of the package.
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We cannot ship to some regions (examples given North-Korea, Russia, Iraq). If your order has to be cancelled for this reason, you will be notified by email and will be fully reimbursed.
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RETURN & EXCHANGE POLICY
We offer a 14 days, no questions asked return policy. Your purchase will be fully refunded when it is returned in its original condition. Please be aware that the costs of return cannot be refunded.
This return policy is not valid when: There was no advanced notice of return.
The item is not in original condition - effectively damaged, bent, scratched or in any way exhibiting signs of wear. The item was altered by you or an external party. The item was altered before purchase by our bench jeweler - unless agreed upon differently.
Please contact us prior to returning an item to receive instructions on how to properly return an item.